Actual Title Buttons 8.15 download: Resolving Graphics Accelerator Issues with Intel Drivers

When using Intel graphics drivers, users may encounter issues with their devices connected to the graphics accelerator. One such issue is the display of incorrect processor information, specifically stating that the processor is an 'Intel64 Family 6 Model 23 Stepping 10' when it's actually a different type of processor. This problem has been reported by several users who are experiencing this issue.

To investigate this problem further, Intel takes the quality of its drivers very seriously and will thoroughly examine the issue. To help resolve this issue, Intel recommends posting system configuration information, excluding driver information, to better understand the situation. It's also essential to provide a detailed description of the issue encountered, including any error messages or symptoms.

To obtain diagnostic information, follow these steps:

1. Open the 'Intel Graphics and Media Control Panel' by clicking on the icon in the system tray.

2. Click on 'Options and Support' in the control panel.

3. Right-click on the desktop and select 'Graphics Properties.'

4. In the graphics properties window, click on the 'Diagnostic Report' option.

Once you've obtained the diagnostic report, save it to a text file by clicking the 'Save' button in the upper right corner of the window. This will allow Intel to access the necessary system and software information to replicate the issue.

Intel has tried both the 20 drivers on multiple systems and has not seen this issue, which suggests that it may be system-dependent. Therefore, the more details provided about the systems experiencing the issue, the better Intel will be able to investigate and resolve the problem.

For those who are seeing the issue with their graphics accelerator, please post the text from the GMA diagnostic report in a text file. This information will provide Intel with the necessary system and software data required to replicate the issue.

By providing this additional information, Intel can work together with users to resolve the issue and ensure that future updates address these concerns. Thank you for your input on this matter, and we look forward to hearing back from those who are experiencing this problem.